This is how Aiden works
Doubting customers need help, but your customer service department is busy enough. With Aidens software, you can create customized advice in no time. Get instant access to all the features you need to apply guided selling successfully.
Dynamic flows
Design smart conversations tailored for each client.
Media
Add images and video and enrich your product finder content.
Analytics plugin
Connect to Google Analytics for deep dives into your guided selling data.
Marketing automation
Send follow-up emails and highlight advised products throughout the customer journey.
Product feed
Link your product catalog and keep prices and inventory status up-to-date.
Nuanced advice
Combine filters and weighted scores to provide the best product recommendations.
Look and feel
Choose your font, colors and apply advanced options so your apps fit your brand perfectly.
Easy integration
Place your product finders as a pop-up, side-bar, in-page or full-page app - anywhere on your website.
Drop-off insights
See how your product finders are being used and immediately improve the digital conversation.
Used by the most progressive e-commerce companies
Put together your product finder , just the way you like it
Start from a blank design or use the convenient Aiden AI functionality to kick-start your consultation.
Conversation
Design your questions and answers, add media and set up dynamic conversation flows.
Aiden AI
No inspiration? Let Aiden AI make the call for you. At the touch of a button, you can get started.
Define your advice logic for smart and scalable advice
Decide which products you want to highlight and when. With smart rules, you set this just once for your entire (and future) catalog!
Nuanced recommendations
Avoid disappointment by combining weighted and filtered queries and always showing the right product.
Actual advice
Explain why a particular product fits a customer's needs, rather than just filtering.
Place the product finder in your webshop
Provide expert advice in the moments that matter. Feature your guided selling apps anywhere on your website where your customers are unsure about the right purchase.
Choose any layout you like
Choose between pop-ups, in-page or use a full page to help customers at any time.
Add on multiple pages
The product detail page or lister page are just the beginning. Add Aiden to any website page you want.
Collect zero-party data
In a guided selling app, your customers tell you exactly who they are and what they're looking for. These kinds of new customer insights will transform your e-commerce strategy.
Personaliseer de klantreis
Schrijf je keuzehulp data weg naar je ESP of CDP en personaliseer hiermee e-mail, advertenties en andere content.
Get to know your customers better
See which answers are given the most (or least), which products are popular and where people drop out.
Connect your product finder to the tools you already use
Aiden offers several useful integrations that make it even easier to make guided selling part of your e-commerce strategy.
Combine with your favo tools
Link your product finders with your CRM or CDP, Google Analytcs 4, Channable, Squeezely and more. This way you enrich current tools with Aiden's data.
Integrate easily
Whether you use Magento, Shopify, Lightspeed or any other e-commerce platform. Aiden has no limitations and is always easy to integrate.
Flexible guided selling apps for any type of webshop
Learn how product finders is applied in different ways
and what it achieves in practice.
.jpg)
Stop losing visitors to choice stress
Doubting customers need help. Offer tailored advice automatically and reach 2.5 times more conversions.